Pohrman’s Junk Removal (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or contact us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other details you provide when requesting a quote, scheduling a pickup, or contacting us.
- Non-Personal Information: Information automatically collected when you visit our website, such as your IP address, browser type, operating system, and website usage data.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Schedule junk removal services and send appointment reminders.
- Improve our website, services, and customer experience.
- Communicate with you about promotions, updates, or new services (if you consent to receive marketing communications).
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. Your information may be shared only with:
- Service Providers: Trusted third-party providers, including Twilio, for lead management and communication purposes.
- Legal Compliance: If required by law, to protect our rights, or respond to legal requests.
4. Lead Connector & Communication
By providing your phone number, you consent to receive calls or text messages from Pohrman’s Junk Removal or our authorized service providers, including Twilio, for service updates or promotional purposes.
Phone number used for lead connector: +1 (530) 999-7804
Email for contact: pohrmanjunkremoval@gmail.com
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of marketing communications.
To exercise these rights, please contact us at pohrmanjunkremoval@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us:
Pohrman’s Junk Removal
Phone: +1 (530) 999-7804
Email: pohrmanjunkremoval@gmail.com